Contact Information
Our dedicated customer support team is available Monday to Saturday (9:00 AM - 7:00 PM IST) to help you with order inquiries and farm traceability.
Phone Support
+91 98286 31583 / +91 1800-ORGANIC
Email Helpdesk
support@organic.com / akash12ranjan@gmail.com
Headquarters & Organic Hub
Eco Valley Farm Estate, TMBU, Bhagalpur, Bihar - 812001
Send Us A Message
Frequently Asked Questions
Everything you need to know about our organic certifications and delivery
Are your products 100% certified organic?
Yes! All our crops, pulses, and juices are certified by accredited organic agencies (India Organic & USDA compliant) with zero synthetic pesticides or GMOs.
What are the shipping charges?
Delivery is 100% FREE on all orders above ₹499. For smaller orders, a standard fee of ₹49 applies.
How do I track my active order?
You can track real-time delivery milestones by visiting our Live Tracking Page or from your customer dashboard.
What is your return & replacement policy?
If you receive any damaged or unsatisfactory item, you can request an instant replacement or refund with our hassle-free return guarantee.